FAQ

IF ANY QUESTIONS WHO SHOULD I CONTACT?

For questions, comments or concerns, please email info@xojulabel.com.

HOW LONG DOES SHIPPING TAKE?

Please allow at least 14 days for your order to ship. For any shipping questions, please email shipping@xojulabel.com.

I WOULD LIKE TO PROCESS A RETURN OR EXCHANGE, WHO SHOULD I CONTACT? At the moment, we only accept exchanges within 30 days. Customer is responsible for return shipping. If you need to process an exchange, please email info@xojulabel.com.

DO YOU HAVE RECOMMENDATIONS ON HOW TO WASH DYED ITEMS?

We recommend you use cold water to prevent dye from bleeding and fading, wash items inside out, use the gentle cycle, avoid washing with other items and let your pieces air dry.